We hope you are happy with your furniture and your Fireside buying experience.
If you were not happy we really want to know. Please call us 973-831-8311 and feel free to ask to speak with the manager, Mike McNamara. We really are here to help and will do everything in our power to make things right.
Of course if you were happy with the quality of our products and services we’d really like you to recommend us to your friends and family both personally on on the world wide web.
Love the furniture, bought a kitchen set and thinking about a sofa and chair. People are great not pushy and very helpful.
Excellent quality furniture. The family and staff are always helpful, kind and professional. We have purchased furniture and other items from their lovely store through the year's. Truly a unique experience. We thank you all, Laura and Joe Foresta 👍
Furniture is sturdy, a good price, and I was able to get delivery sooner than anywhere else I had looked! While country is not my style, they did have chairs that matched my kitchen. They are a steal for how much I am paying for such a quality product. Customer service was really great there too. We worked with a gentleman named Raul who listened to what we needed and helped us find the exact thing!
I have nothing but positive things to say about Fireside Furniture. First of all, their store has something for everyone-classic, farmhouse, country cottage-literally anything you could want. I bought a bedroom set recently, and it was delivered within a week. I love it even more now that it’s in my house. The sale was a seamless experience-no hassle, no harassment from employees, and plenty of help when I needed it. The delivery was quick and when I needed help with a drawer after delivery was complete, someone came right away to help fix the problem (and turns out the problem was with my uneven floors not the furniture). You’re going to pay a little more than you would at a big chain store, but you’re getting real, solid wood, not MDF. I highly recommend Fireside Furniture!
Beautiful furniture the only thing it does is it takes way too long for it to come in backed up now for 8 months of delivery
Very helpful, pleasant and nice selection.
Although I didn’t end up purchasing a bedroom set however Cindy was very helpful. She really tried working on the price to make it fit my budget. Excellent Costumer services and follow up! Will definitely go back again at some point for other purchases.
They where helpful, not pushy and would recommend them completely.
The store has a great selection of great Quality furniture. A lot their items they sell are proudly made in America 🇺🇸. Best of all the staff is extremity friendly, professional, and knowledgeable. We really enjoyed doing business with Richard!
Safe shopping at Fireside Furniture with helpful staff - not pushy. Decent selection of furniture with excellent sale prices.
We found this store by accident. But so glad we did! The experiece could not have been better. Everything from placing the order for our dining room set until delivery was smooth. It's hard to find this kind of customer service nowadays and once you experience it, it feels wonderful. That's why I am sharing this on line. Great salesperson, Rauol, and great delivery people who paid attention to every detail and delivered our furniture on a Sunday!! Thank you.
This is the best furniture store around. 3 generations of my family have bought all household furniture here and for good reason. Don't waste your time at chain stores. Come here. The quality is SPECTACULAR! My husband and I bought a bedroom set here. It's made in the USA with REAL WOOD. So many sets out there are glorified particle board and vaneer. Not here. Plus, they run sales and discounts that are comparable to chain stores. You're going to get a quality product that may cost a bit more, but will last a lifetime. I'd only shop here for furniture going forward.Ask for Richard. He was great to work with! I agree with everything said already about sales people. Very knowledgeable and let you do your own thing in the store. They're hands off, but offer you all the support, guidance, and financing options you need to make your decisions. What a lovely treasure in Northern NJ! I hope it lasts another 3 generations and beyond!
Sales and service are outstanding
Highly recommend! Their staff, Richard and Cindy, helped design my bedroom set. Its beautiful and perfect! The delivery men were professional and skilled! Great shopping experience start to finish.
I have to say the customer service at this store is amazing. I bought a sectional here in February 2020 and it must have been manufactured by Covid replacement pp in N Carolina. When I finally received it in June there were several problems with it. They have allowed me to return it and pick out another one! I am so grateful as I just wasn’t happy with this set. I can’t say enough about the caring attitude from the pp at Fireside Furniture. I will definitely shop here again and recommend to all my friends.Cindy the sales person was excellent also!
So much better than the big chain stores. A real breath of fresh air!
Great selection of furniture quality products and great staff
Manager, Mike McNamara, is the best. He’s honest, accommodating and courteous. Furniture is great quality and they stand behind everything they sell. Highly recommended!
American made furniture. Lots of stock to consider. Pleasant sales people.
Personal service, great quality furniture and good prices.☺️
I've had nothing but good luck at this family-owned business. The employees are kind and personable without being pushy, which makes for a more relaxed furniture shopping experience. Rich has been my salesman and it's obvious that he enjoys what he does for a living - he has been super helpful towards working out prices and making suggestions on what may or may not look good towards purchases I've already made from him.In terms of the furniture itself, the quality is excellent. Some of the higher end items are quite pricey (which is to be expected for things like solid oak furniture made in America), but they are always having deals on things that are still top notch.The combination of high quality products and excellent customer service are two reasons why I will continue going to Fireside Furniture and I highly recommend that anyone in the area who needs new furniture at least gives them a chance!
Every room in my house has furniture from Fireside...they are the best furniture store in town.
Great personal no pressure service and advice. Professional sales staff provided us with smart options to consider. VERY GOOD value and selection of merchandise on location. Highly recommend trying FIRESIDE.
They have such beautiful furniture
Have bought numerous pieces of furniture here. Price and quality are what brings us back