We hope you are happy with your furniture and your Fireside buying experience.
If you were not happy we really want to know. Please call us 973-831-8311 and feel free to ask to speak with the manager, Mike McNamara. We really are here to help and will do everything in our power to make things right.
Of course if you were happy with the quality of our products and services we’d really like you to recommend us to your friends and family both personally on on the world wide web.
I have to say the customer service at this store is amazing. I bought a sectional here in February 2020 and it must have been manufactured by Covid replacement pp in N Carolina. When I finally received it in June there were several problems with it. They have allowed me to return it and pick out another one! I am so grateful as I just wasn’t happy with this set. I can’t say enough about the caring attitude from the pp at Fireside Furniture. I will definitely shop here again and recommend to all my friends. Cindy the sales person was excellent also!
So much better than the big chain stores. A real breath of fresh air!
Great quality! Great service! Their staff is both knowledgeable and helpful!
Great selection of furniture quality products and great staff
Manager, Mike McNamara, is the best. He’s honest, accommodating and courteous. Furniture is great quality and they stand behind everything they sell. Highly recommended!
American made furniture. Lots of stock to consider. Pleasant sales people.
Personal service, great quality furniture and good prices.☺️
I've had nothing but good luck at this family-owned business. The employees are kind and personable without being pushy, which makes for a more relaxed furniture shopping experience. Rich has been my salesman and it's obvious that he enjoys what he does for a living - he has been super helpful towards working out prices and making suggestions on what may or may not look good towards purchases I've already made from him.In terms of the furniture itself, the quality is excellent. Some of the higher end items are quite pricey (which is to be expected for things like solid oak furniture made in America), but they are always having deals on things that are still top notch.The combination of high quality products and excellent customer service are two reasons why I will continue going to Fireside Furniture and I highly recommend that anyone in the area who needs new furniture at least gives them a chance!
Every room in my house has furniture from Fireside...they are the best furniture store in town.
Great personal no pressure service and advice. Professional sales staff provided us with smart options to consider. VERY GOOD value and selection of merchandise on location. Highly recommend trying FIRESIDE.
Large display of furniture styles from living room, kitchen and bedroom. Even leather chairs and couches. Also large selection of fabric choices. Purchased from them and satisfied with furniture.
Went looking for new sofa for our den.Always has beautiful furniture. Used to be Country Furniture. Quality products made in America hardwood construction no junk.
Comfortable furniture shopping experience. Staff is there to help, but not pressure you.
Lots of furniture
Good selection of well made furniture. Dining room and living room sets as well as bedroom and more.
Nice options, very expensive though.
Beautiful....... highest quality
Great variety in selections, great sales. Helpful staff! Friendly place to shop.
Quality furniture at a reasonable price.
They have such beautiful furniture
Have bought numerous pieces of furniture here. Price and quality are what brings us back