We have many favorable online reviews. We’re proud of the many Fireside Furniture Testimonials and thank you letters we’ve gotten over the years.
Here at Fireside Furniture, we believe furniture shopping is something best done in person in a room setting where you can see how it looks, feels, and how it fits. Thus, you can truly experience the quality and product. We pride ourselves in our “old school,” “no pressure” shopping experience.
We’d love to hear from you. Post your reviews, send them in, or give us a call. Here’s a few of our reviews and testimonials.
Fireside Furniture was a treasure and delight as a shopping experience.
I can’t thank you enough for the unhurried personal times you gave me and my husband in looking for our Canadel Table and Hutch.
You carefully explained all the details of each piece and were a pure pleasure in conversation and expertise.
I am ‘with much gratitude in the personal time you gave us.’
Mr and Mrs. D. F. Clifton, NJ
As I sit here thoroughly enjoying my gorgeous Canadel dining room set, I wanted to let you know how happy I am with it. When I first started looking for new furniture a few months ago I was very put off with pushy sales people in the tri-state area. That is until I entered your store, Fireside Furniture.
I must share with you how unassuming and helpful your saleswoman, Gloria, was as I looked first at bedroom and then dining room furniture. She gave me ideas and advice without being at all pushy or assertive.
She never tried to “sell” me anything by being obnoxious like so many salespeople. When I walked by the Canadel dining room set I knew immediately I wanted that. Gloria was great in how she answered any questions I had without forcing the sale. She could tell I loved it but let me make that decision. I truly appreciated that and all her help that day.
Jeanne C., Warwick, NY
My wife and I have purchased furniture from your store….I wanted to write to tell you how much we enjoyed the experience. First of all your sales people, both in the main store and the gift shop, are top notch. They are not only pleasant and friendly but very knowledgeable.
The two gentlemen that delivered the furniture were also most pleasant. That was a novelty because most delivery people often have a different attitude. Your delivery people really cared about the furniture and made sure it was handled correctly.
And lastly I wanted to tell you that my wife and I both love the furniture in your store. It is well made, it’s made in America and it’s fairly priced.
Charles, Ridgewood, NJ
On Saturday, June 18, 2016, we had the bedroom set that we purchased from Fireside Furniture delivered. The delivery was the final piece of a fantastic buying experience. We went to Fireside upon a recommendation from a friend. We very soon found the perfect bedroom set. We were helped by Cindy-she told us our options and gave us a quote. Undecided, we left and pondered size, color, wood, etc. We returned a month later, was again helped by Cindy, and finalized the order.
The delivery men were 20 minutes early! They set up the furniture, including putting our mattress on the bed and attaching the mirror to the dresser. They were polite and professional…
Needless to say, I would highly recommend Fireside Furniture to anyone who is interested in getting top quality furniture and excellent service at a fair price.
Nancy S., Glen Rock, NJ
We would like to thank you for your response to our recent problem with our new sofa. When we purchased the sofa, you assured us that the manufacturer was a very reputable company. Unfortunately, as with many items purchased these days, a major problem developed. The seam at the top edge of the back cushion opened. It appeared that there was insufficient material to be properly sewn into that seam. We brought you some photos of the seam at which point you had you service person visit our home and verify the matter. Within one month, a new duplicate replacement sofa was delivered to our home.
It was a genuine pleasure to find two companies, both the manufacturer and the sales company, that were so responsive to the matter. There were no questions or “hassles” about the problem.
Bill L. Maywood, NJ.
Saturday, we received a delivery of furniture that we had ordered a while ago. We just wanted to let you know how positive our experience was, and to say job well done. This was our second time ordering furniture from your establishment.
Our salesperson, Pete, was most helpful, finding out that the lateral file could be special ordered in dark oak to match the bookcases. As I said, the furniture was delivered Saturday, and was perfect, no scratches, bumps, or defects, which has not been our experience with other stores. It is just what we wanted, and looks great. I appreciate the quality of the merchandise, and the ‘made in the USA’ .
Again, we just wanted to say thank you for a positive shopping experience and great merchandise at a fair price.
Claire S., Pompton Plains, NJ
Just a note to thank you for the excellent service that you and your staff rendered our family when we have made purchases at your store. Your sales staff is always ready to assist us with appropriate advice and service.
More recently we had a problem with a loveseat and recliner, not only did you. dispatch service personnel who made the necessary repairs but you went above and beyond to make an adjustment which was totally unexpected and met with our complete satisfaction.
You may rest assured that we will be future customers because of your fine selection of furnishings but moreover, your commitment to customer satisfaction. Your staff are not only smiling and friendly at the point of sale but maintain the same attitude when problems arise.
R.G.C., Wyckoff, NJWe so enjoyed working with you at Fireside. You are both knowledgeable and
delightful to know.
Your help was key!
Thanks so much.
Okay. I haven't had much luck lately dealing with retailers and their so called Customer Service Departments or Sales people. I wasn't expecting this! I found a table I loved on line and reached out to Fireside Furniture as they were listed as a distributor for the manufacturer. I had reached out to another retailer before that who was more local, but they never called me back. My Good Luck! I sent an email to Fireside inquiring about the table and received an answer right away. I believe the woman was Cindy. Please forgive me if I am mistaken. She said she worked there for quite a few years. She told me she could get the table and if I placed a 50% deposit I would receive it in about 8 weeks, at which time I would pay the balance in full before delivery. It would be delivered to my upstairs apartment and set up. The table came in and it was delivered just as stated. I received a call advising me it was in so that I could complete the payment and I was given a delivery date and a time. No constant phone calls to follow up on where it was or headaches. The delivery/set up person was just as nice as Cindy. I can't tell you what a pleasure it was to do business with Fireside Furniture.All I can say is this was one of the best experiences I've had in quite some time. My table is beautiful and I am very happy with the service and the product. Thank you Fireside. I would highly recommend you to anyone looking to purchase new furniture. I know you will be the first place I reach out the next time I am in the market for new furnishings.
Cindy was great! Great quality furniture for great price!
Very nice experience. All the furniture was made in the USA. Great quality products. The salesman was knowledgeable.
We love our bed set! Fireside was a pleasure to work with and the delivery team was quick and efficient! Thank you Richard!
Beautiful furniture! Sturdy and strong. Expensive. Worth it for the money if u can afford it.
Fireside Furniture was a great find with quality home furnishings at great prices and a knowledgeable and pleasant staff that is eager to work with you. Went in for sofa but purchased unique swivel chair and lamp so far.Found Fireside at end of renovation when already had sofa returned by online vendor due to too small opening. Was tired of “visualizing” a furniture feel online, high end furniture stores that didn’t sell from showroom and quality issues with the big R&F.
Love the furniture, bought a kitchen set and thinking about a sofa and chair. People are great not pushy and very helpful.
Excellent quality furniture. The family and staff are always helpful, kind and professional. We have purchased furniture and other items from their lovely store through the year's. Truly a unique experience. We thank you all, Laura and Joe Foresta 👍
Furniture is sturdy, a good price, and I was able to get delivery sooner than anywhere else I had looked! While country is not my style, they did have chairs that matched my kitchen. They are a steal for how much I am paying for such a quality product. Customer service was really great there too. We worked with a gentleman named Raul who listened to what we needed and helped us find the exact thing!
I have nothing but positive things to say about Fireside Furniture. First of all, their store has something for everyone-classic, farmhouse, country cottage-literally anything you could want. I bought a bedroom set recently, and it was delivered within a week. I love it even more now that it’s in my house. The sale was a seamless experience-no hassle, no harassment from employees, and plenty of help when I needed it. The delivery was quick and when I needed help with a drawer after delivery was complete, someone came right away to help fix the problem (and turns out the problem was with my uneven floors not the furniture). You’re going to pay a little more than you would at a big chain store, but you’re getting real, solid wood, not MDF. I highly recommend Fireside Furniture!
Beautiful furniture the only thing it does is it takes way too long for it to come in backed up now for 8 months of delivery
Very helpful, pleasant and nice selection.
Although I didn’t end up purchasing a bedroom set however Cindy was very helpful. She really tried working on the price to make it fit my budget. Excellent Costumer services and follow up! Will definitely go back again at some point for other purchases.
They where helpful, not pushy and would recommend them completely.
The store has a great selection of great Quality furniture. A lot their items they sell are proudly made in America 🇺🇸. Best of all the staff is extremity friendly, professional, and knowledgeable. We really enjoyed doing business with Richard!
Safe shopping at Fireside Furniture with helpful staff - not pushy. Decent selection of furniture with excellent sale prices.
We found this store by accident. But so glad we did! The experiece could not have been better. Everything from placing the order for our dining room set until delivery was smooth. It's hard to find this kind of customer service nowadays and once you experience it, it feels wonderful. That's why I am sharing this on line. Great salesperson, Rauol, and great delivery people who paid attention to every detail and delivered our furniture on a Sunday!! Thank you.
This is the best furniture store around. 3 generations of my family have bought all household furniture here and for good reason. Don't waste your time at chain stores. Come here. The quality is SPECTACULAR! My husband and I bought a bedroom set here. It's made in the USA with REAL WOOD. So many sets out there are glorified particle board and vaneer. Not here. Plus, they run sales and discounts that are comparable to chain stores. You're going to get a quality product that may cost a bit more, but will last a lifetime. I'd only shop here for furniture going forward.Ask for Richard. He was great to work with! I agree with everything said already about sales people. Very knowledgeable and let you do your own thing in the store. They're hands off, but offer you all the support, guidance, and financing options you need to make your decisions. What a lovely treasure in Northern NJ! I hope it lasts another 3 generations and beyond!
Sales and service are outstanding
Highly recommend! Their staff, Richard and Cindy, helped design my bedroom set. Its beautiful and perfect! The delivery men were professional and skilled! Great shopping experience start to finish.
So much better than the big chain stores. A real breath of fresh air!
Great selection of furniture quality products and great staff
Manager, Mike McNamara, is the best. He’s honest, accommodating and courteous. Furniture is great quality and they stand behind everything they sell. Highly recommended!
American made furniture. Lots of stock to consider. Pleasant sales people.
They have such beautiful furniture
