We believe furniture shopping is something best done in person with furniture in room setting where you can see how it looks, feel how it fits you and really know about it’s quality. When it comes down to it we’re kind of old school.
We’d love to hear from you. Post your reviews or just send them in or give us a call.
On a similar vein, we have a lot of sterling online reviews, we’re proud of the many testimonial notes and thank you letters we’ve gotten over the year. Here’s just a few of them.
Fireside Furniture was a treasure and delight as a shopping experience.
I can’t thank you enough for the unhurried personal times you gave me and my husband in looking for our Canadel Table and Hutch.
You carefully explained all the details of each piece and were a pure pleasure in conversation and expertise.
I am ‘with much gratitude in the personal time you gave us.’
Mr and Mrs. D. F. Clifton, NJ
As I sit here thoroughly enjoying my gorgeous Canadel dining room set, I wanted to let you know how happy I am with it. When I first started looking for new furniture a few months ago I was very put off with pushy sales people in the tri-state area. That is until I entered your store, Fireside Furniture.
I must share with you how unassuming and helpful your saleswoman, Gloria, was as I looked first at bedroom and then dining room furniture. She gave me ideas and advice without being at all pushy or assertive.
She never tried to “sell” me anything by being obnoxious like so many salespeople. When I walked by the Canadel dining room set I knew immediately I wanted that. Gloria was great in how she answered any questions I had without forcing the sale. She could tell I loved it but let me make that decision. I truly appreciated that and all her help that day.
Jeanne C., Warwick, NY
My wife and I have purchased furniture from your store….I wanted to write to tell you how much we enjoyed the experience. First of all your sales people, both in the main store and the gift shop, are top notch. They are not only pleasant and friendly but very knowledgeable.
The two gentlemen that delivered the furniture were also most pleasant. That was a novelty because most delivery people often have a different attitude. Your delivery people really cared about the furniture and made sure it was handled correctly.
And lastly I wanted to tell you that my wife and I both love the furniture in your store. It is well made, it’s made in America and it’s fairly priced.
Charles, Ridgewood, NJ
On Saturday, June 18, 2016, we had the bedroom set that we purchased from Fireside Furniture delivered. The delivery was the final piece of a fantastic buying experience. We went to Fireside upon a recommendation from a friend. We very soon found the perfect bedroom set. We were helped by Cindy-she told us our options and gave us a quote. Undecided, we left and pondered size, color, wood, etc. We returned a month later, was again helped by Cindy, and finalized the order.
The delivery men were 20 minutes early! They set up the furniture, including putting our mattress on the bed and attaching the mirror to the dresser. They were polite and professional…
Needless to say, I would highly recommend Fireside Furniture to anyone who is interested in getting top quality furniture and excellent service at a fair price.
Nancy S., Glen Rock, NJ
We would like to thank you for your response to our recent problem with our new sofa. When we purchased the sofa, you assured us that the manufacturer was a very reputable company. Unfortunately, as with many items purchased these days, a major problem developed. The seam at the top edge of the back cushion opened. It appeared that there was insufficient material to be properly sewn into that seam. We brought you some photos of the seam at which point you had you service person visit our home and verify the matter. Within one month, a new duplicate replacement sofa was delivered to our home.
It was a genuine pleasure to find two companies, both the manufacturer and the sales company, that were so responsive to the matter. There were no questions or “hassles” about the problem.
Bill L. Maywood, NJ.
Saturday, we received a delivery of furniture that we had ordered a while ago. We just wanted to let you know how positive our experience was, and to say job well done. This was our second time ordering furniture from your establishment.
Our salesperson, Pete, was most helpful, finding out that the lateral file could be special ordered in dark oak to match the bookcases. As I said, the furniture was delivered Saturday, and was perfect, no scratches, bumps, or defects, which has not been our experience with other stores. It is just what we wanted, and looks great. I appreciate the quality of the merchandise, and the ‘made in the USA’ .
Again, we just wanted to say thank you for a positive shopping experience and great merchandise at a fair price.
Claire S., Pompton Plains, NJ
Just a note to thank you for the excellent service that you and your staff rendered our family when we have made purchases at your store. Your sales staff is always ready to assist us with appropriate advice and service.
More recently we had a problem with a loveseat and recliner, not only did you. dispatch service personnel who made the necessary repairs but you went above and beyond to make an adjustment which was totally unexpected and met with our complete satisfaction.
You may rest assured that we will be future customers because of your fine selection of furnishings but moreover, your commitment to customer satisfaction. Your staff are not only smiling and friendly at the point of sale but maintain the same attitude when problems arise.
R.G.C., Wyckoff, NJ
We so enjoyed working with you at Fireside. You are both knowledgeable and delightful to know.
Your help was key!
Thanks so much.